FAQ

At VITBLISS, we make it easy to get your daily vitamins. We deliver them in the VITBLISS card with 28 boxes, one for each day of the month, so you always have the right amount of vitamins on hand. You can choose from pre-designed cards or you can design your own. The pre-designed cards are composed of essential supplements and arranged according to the (health) goal to be achieved. The card is a convenient addition to your daily diet and exercise, helping you achieve your health goals. With the VITBLISS card, you don't have to worry about wasting vitamins by going past their expiration date. Our packages are designed to fit through the mailbox. So you don't have to stay at home. VITBLISS vitamins and minerals are suitable for persons 18 years and older.

We take great care in our packing process to ensure convenience and quality for our customers. Our vitamins and supplements are meticulously packed in a local pharmacy into blister cards. Each card contains all the relevant information about the vitamins, ensuring transparency and clarity for our customers. Additionally, our unique blister card design allows for easy tearing of individual cups, making it convenient to take your vitamins on the go or later in the day. Whether you're at home, traveling, or on vacation, our packaging makes it effortless to maintain your daily supplement routine.

When choosing VITBLISS over other supplements, you're opting for a brand with a distinct set of advantages. Our commitment to quality begins with our own local Dutch production, ensuring meticulous oversight and adherence to stringent standards. With over 25 years of specialization in nutrition and supplementation, our supplements are developed by a team of experienced medical biologists and nutritional technologists. We control every aspect of the process from supplier selection and sourcing to production and packaging. Our dedication to quality extends to traceability, with each product's journey meticulously tracked to the raw material producer. Utilizing high-quality production machines and conducting external analyses at laboratories for contaminants and integrity, we prioritize the safety and efficacy of our supplements. Moreover, by predominantly sourcing our raw materials from European, certified suppliers, we ensure consistency and reliability in every product we offer. With VITBLISS, you're not just getting supplements - you're investing in quality, expertise, and peace of mind for your health and well-being.

We understand that everyone's health needs are unique. That's why we've carefully crafted each of our packs to target specific health goals, focusing on essential nutrients that many people require. However, we also offer the flexibility for you to customize your own card, selecting the vitamins and minerals that best align with your lifestyle, individual needs, and personal health objectives. Whether you choose one of our pre-designed packs or create your own, you can trust that VITBLISS has your health and wellness covered.

Go to the shop and select the desired card. You will find for each card a description of the vitamins, minerals contained in this card and what benefits their use can provide. Please note that due to regulations, we are not allowed to share with you all the required information about each supplement.

Information about the composition of VITBLISS supplements are described under the corresponding card and or vitamin on the website. If you are unsure whether VITBLISS is safe for you due to an allergy or intolerance, it is best to consult your doctor.

It is recommended that you consult your doctor before making any changes to your diet if you are pregnant. If you are pregnant or planning to become pregnant, your body will undergo tremendous changes. One of these changes involves the nutrients you need and how much of them you need.

You will find information about the vitamins on the website and on the inside of the VITBLISS card. This information tells you what the ingredients of the supplements are and what benefits they have for your body.

In general, it is best to pick a time that is convenient for you and take your vitamins at that time each day. Often this is during meals. That way you get into a routine and don't forget to take them. The VITBLISS card has removable parts, making it easy to take one or more to work, school or travel.

Once you have determined which VITBLISS card is most optimal for you, ordering is very easy. Place the VITBLISS card in the shopping cart and follow the instructions. The entire ordering process takes no longer than 2 minutes!

Exchanging or returning your order is hassle-free with VITBLISS. Simply visit our return page and fill out the form with the necessary details. Once submitted, our team will be in touch with you promptly to guide you through the return process. We're committed to ensuring your satisfaction, and we'll do everything we can to make the exchange or return process as smooth as possible. If you have any questions or need assistance, don't hesitate to reach out to our customer support team.

If you have lost your password, you can easily request a link to choose a new one using the email address you registered when you created your account. If you no longer have access to that email address or have forgotten which one you registered with, please send us a message so we can help you.

We offer a variety of secure payment options to ensure a convenient checkout experience for our customers. All payment methods are securely administered by mollie, providing you with peace of mind when making your purchase. You can choose from a wide range of payment options, including credit or debit cards, iDEAL, and PayPal. Rest assured that whatever method you choose, your transaction will be processed securely and efficiently. If you have any questions or encounter any issues during the payment process, please don't hesitate to contact our support team for assistance.

Yes, at VITBLISS we only use secure and trusted payment processors to handle your payments. Your financial information is not accessible to us. We have an SSL certificate to ensure that every payment on our site is encrypted.

No, you don't have to worry about shipping costs when purchasing from us. We offer free shipping on all orders, regardless of the number of vitamin cards you purchase. Whether you're ordering one card or several, you can enjoy the convenience of free shipping. It's just one of the ways we strive to make your shopping experience with us as seamless and affordable as possible. If you have any further questions or need assistance, feel free to reach out to our support team.

For shipments taking place in the Netherlands, we use the letterbox packing option offered by PostNL. This means that the package fits in most mailboxes and is delivered by the letter carrier with the regular mail. You will receive a Track and Trace code by e-mail when we have sent your package. So you know exactly when your package arrives. Due to the nature of the shipment - sent by regular mail - we cannot offer the option to send your package to a pickup point or accept additional delivery instructions. If your package does not fit through the mailbox, the mailman will usually ring the doorbell, leave a bill or deliver your package to a neighbor.

Orders are delivered as soon as possible after payment. We strive to deliver to corresponding delivery address within 3 business days after payment of the order. Our primary delivery partner is PostNL. Your package will be sent together with the regular mail. The delivery days are: Tuesday, Wednesday, Thursday, Friday, Saturday. This means that no mail is delivered on Mondays and Sundays. If you order on Saturday or Sunday, your order will be delivered on Tuesday. The delivery date of our subscription service can be found in your VITBLISS account atwww.vitbliss.com. There you can see exactly when you will receive your next shipment. When your package is shipped, you will receive a Track & Trace code by email. Please note: Due to busy times on both our webshop and our delivery partners, it may take longer for your order to arrive.

To check when your next Vitamin card will arrive and when you will be charged, simply log in to your account and navigate to the "Subscription" section. Here, you'll find details of your active subscription(s), including the expected delivery date of your next pack and the date of the next debit. With our subscription service, the monthly amount is automatically debited every 4 weeks via your chosen payment method, ensuring a seamless and hassle-free experience.

If you encounter such a problem, please check that you have entered the correct address for your order. If the address is correct, please wait a day. Delivery often takes place the next day. Also check your mailbox if the letter carrier did not leave a message. If the package has not been delivered the next day, please contact us. Our customer service will try to find a suitable solution to the problem.

Do you have another problem? We are happy to solve it for you as soon as possible. Contact our customer service team and we'll get back to you as soon as possible!